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- Hdfc Ergo General Insurance (@hdfcergogi) • Instagram Photos And Videos
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HDFC ERGO General Insurance Company Limited is a 51:49 joint venture between HDFC and ERGO International AG. It is one of the Munich Re Group insurance organizations in Germany operating in the insurance sector within the BFSI sector.
The retail sector includes various products such as health insurance, car insurance, travel insurance, home insurance, personal accident insurance and cyber insurance. The corporate sector includes products such as general liability, marine and property insurance. Rural sector products include Rainfall Insurance, Pradhan Mantri Crop Insurance Scheme and Livestock Insurance Policy.
HDFC Ltd. and ERGO International AG formed a joint venture company called HDFC ERGO Geral Insurance Company Limited.
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In 2015, ERGO owned 49% of the company’s shares. In June 2019, HDFC announced plans to acquire a 51.2 percent stake in Apollo Munich Health Insurance and later merge it with HDFC ERGO.
After receiving final approval from the Insurance Regulatory and Development Authority of India (IRDAI), the company merged with the company, making it the second largest private insurer in the accident and health insurance business.
In May 2021, Housing Development Finance Corporation (HDFC) entered into a share purchase agreement for the sale of equity shares for Rs 44,12,000 crore. 10 each representing 0.62% of the issued and paid up share capital of HDFC ERGO as per the directive of the Reserve Bank of India to reduce its stake to 50% or less and HDFC ERGO will be liquidated later. Being a subsidiary of HDFC.
The company’s website has an AI-based chatbot DIA that can answer many questions. HDFC ERGO General Insurance has adopted robotic process automation and voice analytics to improve customer experience. With these technologies, the company claims to process health insurance claims within 15 minutes and issue health and auto insurance policies to customers within 5 minutes through a digital platform. A mobile application, the Insurance Portfolio Organizer (IPO) app has also been developed and offers its services based on geographic location.
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The company aims to become the “artificial intelligence first company”, with more than 30% of customer service requests handled by artificial intelligence (AI) and more than 50% of customers using digital platforms to benefit from various services. HDFC ERGO General Insurance Company Limited was established in 2002. and offers a variety of insurance options to meet the diverse needs of individuals and corporations. In the retail sector, it offers comprehensive auto, health, travel, home and personal accident insurance products. In the corporate sector, it specializes in personal insurance solutions such as property, marine and liability cover.
HDFC ERGO General Insurance is a joint venture between HDFC Limited, India’s leading housing finance institution, and ERGO International AG, the primary insurance arm of Munich Re Group. The vision of the company is to be the most respected insurance company by giving priority to the progress and welfare of its customers. Therefore, they are attentive and try to respond to customer requests.
In the financial year 2022-23, HDFC Ergo General Insurance issued a total of 1, 22, 06, 468 policies. In the same period, they received 50,77,748 claims.
HDFC ERGO General Insurance Company Limited has been honored with several prestigious awards for its outstanding performance and commitment to the insurance sector. Some of them include –
Hdfc Ergo General Insurance Company Limited
The Claims Settlement Ratio (CSR) is a method of measuring the reliability of an insurance company in settling claims. HDFC ERGO General Insurance Company Limited had a CSR of 92.1% for the financial year 2021-22. This means that the claims made by their customers have been successfully paid during this time. This is important to know because it shows that the company is reliable and that financial support can be provided when it is most needed.
By checking the claim settlement ratio of an insurance company, you can check its willingness and ability to settle claims effectively. It is also necessary to review the insurer’s claims settlement ratio over the past few years to ensure its consistency. A company with a good CSR score is considered reliable and trustworthy to maintain its commitment to its customers.
Solvency ratio is an important measure that helps in assessing the financial strength and stability of an insurance company. It reflects the insurer’s ability to pay claims.
As per the rules set by the Insurance Regulatory and Development Authority of India (IRDAI), insurance companies are required to maintain a minimum solvency ratio of 150%. This ensures that insurance companies have sufficient financial resources to meet their obligations.
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HDFC ERGO General Insurance Company Limited’s Solvency Ratio as on March 31, 2023 is 181%. This indicates that they have a stable financial position that allows them to easily meet their claims payments and other financial obligations, with the minimum required resources.
Network hospitals tie up with insurance companies to provide cashless treatment, so you don’t have to worry about paying medical expenses up front. This is because the hospital bill is paid directly to the hospital by the insurance company or a third party administrator (TPA) appointed by them. You must pay all costs covered by your policy, such as consumables, administration fees, registration fees, etc.
HDFC ERGO General Insurance Company Limited has a vast network of 12,000+ hospitals offering cashless treatment. And you can find network hospitals for your location at https://www.hdfcergo.com/locators/cashless-hospitals-networks. It also helps you check whether the hospital of your choice is listed by the insurance company and how many hospitals in your area are part of the insurance company’s network.
Network garages are garages authorized by the insurance company where you can have your car repaired in the event of an accident or breakdown. These repair shops are partners with your insurance company and if you go there for repairs, you won’t pay your bill. Instead, the insurance company pays the bill and you only have to pay the deductible and any applicable fees.
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HDFC ERGO General Insurance Company Limited has a network of 8200+ garages that help you get your car repaired cashless. And you can find the number of garages listed with your insurer based on your location at https://www.hdfcergo.com/locators/cashless-garages-networks. You can also check the number of network garages available in your area with this link.
In case of doubts, queries or problems, here are alternative contact options to contact HDFC ERGO General Insurance Company Limited – Your vehicle is your valuable asset; we understand. It’s an investment you make by keeping your hard-earned money. You can go to great lengths to protect it from the unexpected on the road. But you have to meet some obligations – the first obligation is to insure your car.
So whatever your journey, car insurance from HDFC ERGO has it all covered. Cover for all accidents, thefts, natural calamities and third party/property damage caused by car, bus, truck, bicycle or any other vehicle on the road.
So, before you get ready for your next trip, protect your car with an HDFC ERGO insurance policy and get peace of mind at an affordable price!
Hdfc Ergo General Insurance (@hdfcergogi) • Instagram Photos And Videos
Take advantage of discounts on all your purchases, including car insurance. We promise this is not a deal you want to miss!
With an extensive network of over 6,700 cashless garages, you’ll find us at every milestone, no matter where the road takes you!
Why deal with intermediaries when you can talk to us directly! Buy your car insurance now hassle free!
Trust us when we say there’s never a bad time to call us. Our support for you – anytime. all over!
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Can you make a year-round claim on your favorite car? Now you can with HDFC ERGO!
Not filing a claim now can also benefit you. Avail No Claim bonus benefits up to 50% on your premium.
In the event of an unexpected fire or explosion, your vehicle may be reduced to ashes, but our policy ensures that your finances are protected.
We work around the clock to make sure you sleep well. Our policy covers damage you cause if your vehicle is stolen.
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We don’t let unexpected natural disasters catch you off guard. Any loss or damage arising therefrom